Southwark Legal Advice Network
Joint update no. 5 from Citizens Advice Southwark, Southwark Law Centre, Migrant Legal Action and Cambridge House Law Centre
As the four main advice agencies in Southwark we are writing to provide you with a fifth joint update on how local residents can continue to access our vital advice and information services safely, whilst following guidance provided by the government and Public Health England.
Face to face
Citizens Advice Southwark has now resumed face to face drop in sessions from 10.00 am to 3.00 pm at its 3 offices:
Peckham – 97 Peckham High Street, SE15 5RS – Every day
Bermondsey – 8 Market Place, Southwark Park Road, SE16 3UQ – Monday, Tuesday, Thursday and Friday
Walworth – 6-8 Westmoreland Road, Walworth, SE17 2AY – Monday, Tuesday, Wednesday and Friday
These services are being provided following social distancing guidelines and best practice. We encourage people to drop in anytime during our opening hours but to avoid early mornings in case of queues.
There are currently no other face to face drop in sessions operating in Southwark.
To speak to someone at Southwark Law Centre, Cambridge House Law Centre and Migrant Legal Action, you must telephone or email them. Please do not attend their offices unless you have an appointment. Where there is an emergency they will do their best to make arrangements for a face to face appointment.
Our phone services and details of how and when people can contact us for help are set out in the table below.
|Advice Agency||Topic(s)||Telephone Number||When?|
|Citizens Advice Southwark Adviceline||All topics – i.e. Benefits, Debt, Housing, Employment, Immigration||Public number
080 8278 7849
|09.30 to 16.30 Mon, Weds, Thurs & Fri
09.30 to 19.00 Tues
|Citizens Advice Southwark Universal Credit Help to Claim service||Universal Credit||0800 144 8444||09.00 to 17.00 Mon to Fri|
|Southwark Law Centre||Benefits||020 7732 2008||09.30 to 13.00 Tues & Weds
14.00 to 17.30 Tues & Weds
|Migrant Legal Action||Immigration||0203 150 1470||14.00 to 16.00 Mon to Fri|
|Cambridge House Law Centre||Housing, Discrimination, Benefits||020 7358 7025
|10.00 to 13.00 Mon to Fri
14.00 to 16.00 Mon to Fri
In addition, Southwark Law Centre continues to provide second tier advice for other agencies on 020 7732 2008 – Mon to Fri 09.30 to 13.00 and 14.00 to 17.30.
- All Citizens Advice Southwark public services can be accessed by email through their website
- Agencies can also make client referrals through the website
- Online information on benefits, debt, housing, employment, immigration, consumer, family, discrimination and health, can be accessed through the Citizens Advice Southwark website
- Citizens Advice web chat service is also available for help
Chris Green – Citizens Advice Southwark; Sally Causer – Southwark Law Centre; Anna Kouma – Migrant Legal Action; Gurminder Birdi – Cambridge House Law Centre
Working together to provide high quality advice
Southwark Legal Advice Network aims to improve access to quality assured advice services and self-help information in Southwark for people in greatest need. This website provides information about advice services in Southwark, listed according to the area of advice – Money/Debt/Tax, Housing & Homelessness, Employment, Welfare Benefits & Tax Credits, Immigration, Discrimination, Goods & Services, Fuel Costs, Family, Community Care, Domestic Violence, Education, Personal Injury and Public Law.
Advice agencies can provide information, advice and help to resolve your basic problems, and typically offer free drop-in sessions, for which no appointment is necessary; specialist agencies can provide legal services, but can only take on cases by referral from other agencies.
Forum for equalities and human rights (FEHRS)
Citizens Advice Southwark funded by London Borough of Southwark to provide a critical friend to the council around equality and human rights issues, and support the delivery and development of equalities and human rights in Southwark.
Read more about FEHRS on the Citizen Advice Southwark Website