Southwark Legal Advice Network

Joint update no. 5 from Citizens Advice Southwark, Southwark Law Centre, Migrant Legal Action and Cambridge House Law Centre

As the four main advice agencies in Southwark we are writing to provide you with a fifth joint update on how local residents can continue to access our vital advice and information services safely, whilst following guidance provided by the government and Public Health England.

Face to face

Citizens Advice Southwark has now resumed face to face drop in sessions from 10.00 am to 3.00 pm at its 3 offices:

Peckham – 97 Peckham High Street, SE15 5RS – Every day

Bermondsey – 8 Market Place, Southwark Park Road, SE16 3UQ – Monday, Tuesday, Thursday and Friday

Walworth – 6-8 Westmoreland Road, Walworth, SE17 2AY – Monday, Tuesday, Wednesday and Friday

These services are being provided following social distancing guidelines and best practice. We encourage people to drop in anytime during our opening hours but to avoid early mornings in case of queues.

There are currently no other face to face drop in sessions operating in Southwark.

To speak to someone at Southwark Law Centre, Cambridge House Law Centre and Migrant Legal Action, you must telephone or email them. Please do not attend their offices unless you have an appointment. Where there is an emergency they will do their best to make arrangements for a face to face appointment.

By Phone

Our phone services and details of how and when people can contact us for help are set out in the table below.

Advice Agency Topic(s) Telephone Number When?
Citizens Advice Southwark Adviceline All topics – i.e. Benefits, Debt, Housing, Employment, Immigration Public number

080 8278 7849

09.30 to 16.30 Mon, Weds, Thurs & Fri

09.30 to 19.00 Tues

Citizens Advice Southwark Universal Credit Help to Claim service Universal Credit 0800 144 8444 09.00 to 17.00 Mon to Fri
Southwark Law Centre Benefits 020 7732 2008 09.30 to 13.00 Tues & Weds

14.00 to 17.30 Tues & Weds

Migrant Legal Action Immigration 0203 150 1470 14.00 to 16.00 Mon to Fri
Cambridge House Law Centre Housing, Discrimination, Benefits 020 7358 7025

By email

10.00 to 13.00 Mon to Fri

14.00 to 16.00 Mon to Fri

In addition, Southwark Law Centre continues to provide second tier advice for other agencies on 020 7732 2008 – Mon to Fri 09.30 to 13.00 and 14.00 to 17.30. 


Chris Green – Citizens Advice Southwark; Sally Causer – Southwark Law Centre; Anna Kouma – Migrant Legal Action; Gurminder Birdi – Cambridge House Law Centre

Working together to provide high quality advice

Southwark Legal Advice Network aims to improve access to quality assured advice services and self-help information in Southwark for people in greatest need. This website provides information about advice services in Southwark, listed according to the area of advice – Money/Debt/Tax, Housing & Homelessness, Employment, Welfare Benefits & Tax Credits, Immigration, Discrimination, Goods & Services, Fuel Costs, Family, Community Care, Domestic Violence, Education, Personal Injury and Public Law.

Advice agencies can provide information, advice and help to resolve your basic problems, and typically offer free drop-in sessions, for which no appointment is necessary; specialist agencies can provide legal services, but can only take on cases by referral from other agencies.

Forum for equalities and human rights (FEHRS)

Citizens Advice Southwark funded by London Borough of Southwark to provide a critical friend to the council around equality and human rights issues, and support the delivery and development of equalities and human rights in Southwark.
Read more about FEHRS on the Citizen Advice Southwark Website